Support

Questions buyers ask before the first order

Short answers with the actual numbers. Where the answer depends on your ground, it says so instead of inventing a figure.

Engine bay of a MAGNUS remote control mower

Machine and capability

We quote per order rather than publishing a list price, because model, deck, engine, freight and duty all move the number. Send the model and the destination port and you get a landed figure in one reply.

It depends on the model and, more importantly, the surface. Tracked machines with a low centre of gravity work on banks a ride-on cannot safely take. We confirm the working angle for your site rather than publishing one headline number — see slope capability.

Spade-rotor models (MA-80, MA-100-1, MA-100-2) are rated to 3 m of standing growth; SA models to 2.5 m; two-blade P models to 1–1.5 m. Saplings up to about 30 mm are mulched.

2–25 cm on hydraulic models, 2–20 cm on the adaptive SA models, 3–13 cm on the two-blade P models.

500 mm, 800 mm or 1,000 mm cutting width. Overall machine width is 102–130 cm depending on model, so check gateways and trailer beds against the chassis size, not the deck.

Operation and safety

200–500 m line of sight depending on model and site. Ridges, hedges and steel buildings reduce that, so keep the operator high with a clear view.

The receiver fails safe: rotor drive disengages and the track brakes apply. The machine stops where it is. Re-pairing takes a few seconds.

No licence in most jurisdictions. Half a day of practice is needed before productive work; new operators reach consistent output in about a week. The skill is reading the ground, not the transmitter.

It will cut, but traction on slopes and finish both degrade — wet clippings clump and block the discharge. On flat ground wait for surface water to go; on slopes wait for the ground to dry.

Buying and shipping

One unit for evaluation and end users. OEM and dealer terms depend on the level of customisation — see OEM and dealers.

50% T/T in advance, balance before shipment. LC, T/T, D/P, PayPal and Western Union are accepted, including for smaller amounts.

By sea or rail — too heavy for economic air freight. One export crate per machine, with transmitter, tool kit, manual and CE declaration inside.

Yes. We inspect through photographs and a live remote video call before the container is sealed.

Service and parts

50 hours for oil, filter and grease; 100 hours for blade check and track wear; 200 hours for hydraulic oil and shaft bearings. Daily: clear the deck and check track tension.

Blades, filters and belts are common across the range. Rotor shafts and hydraulic components differ by model. One parts kit covers a mixed fleet.

Yes — blades, filters and belts can be ordered as a dealer kit. Send the model and serial number and we confirm the part list.

Tell us what you need to cut.

Share your terrain, area and vegetation type. We come back with a model recommendation and a landed price.

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